Privacy Policy

At Ummah Comforts, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our services, you consent to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
  • Non-Personal Information: Browser type, IP address, operating system, and browsing activity on our website.
  • Transactional Information: Records of your purchases and order history.
2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases, promotions, or service updates.
  • Improve our website and enhance your shopping experience.
  • Prevent fraudulent transactions and comply with legal requirements.
3. Sharing of Information
  • We do not sell, rent, or trade your personal information.
  • We may share information with trusted third-party service providers (such as payment gateways, logistics companies, and IT service providers) only for the purpose of fulfilling your orders.
  • We may disclose information if required by law, court order, or government authorities under applicable Indian laws such as the Information Technology Act, 2000.
4. Data Security
  • We use secure servers and encryption to protect your information.
  • Payment processing is carried out via RBI-compliant and PCI-DSS-certified payment gateways.
  • While we take reasonable measures to protect your data, Ummah Comforts is not liable for breaches beyond our control such as cyberattacks or unauthorized access.
5. Cookies and Tracking
  • Our website uses cookies and similar technologies to improve user experience, track website performance, and remember preferences.
  • You may disable cookies in your browser settings, though certain features of the website may not function properly without them.
6. Your Rights

Under Indian law, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or outdated data.
  • Opt out of promotional communications at any time.
  • Request deletion of your personal information, subject to legal or contractual obligations.
7. Children’s Privacy

Our website is not directed towards children under the age of 18. We do not knowingly collect personal data from minors.

8. Third-Party Links

Our website may include links to third-party websites. Please note that Ummah Comforts is not responsible for the privacy practices or content of those websites.

9. Changes to Privacy Policy

Ummah Comforts reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our website indicates your acceptance of these changes.

10. Contact Us

For questions about this Privacy Policy, or to exercise your rights, please contact us:

Ummah Comforts – Customer Support
Email: support@ummahcomforts.com