Refund and Return Policy
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, Ummah Comforts discloses the following refund and return policy:
1. All Sales Final
Due to the highly discounted nature of our products, we do not provide refunds or exchanges.
2. Exceptions
If a product is defective, damaged during shipping, or incorrectly delivered, customers must notify us within 48 hours at support@ummahcomforts.com.
In such cases, Ummah Comforts may, at its sole discretion, offer a replacement or store credit.
3. Customer Responsibility
Customers must ensure correct shipping address and contact details are provided at checkout.
Ummah Comforts will not be held responsible for failed deliveries due to incorrect details provided by the customer.
4. Governing Law
This Refund Policy is compliant with the Consumer Protection Act, 2019 and E-Commerce Rules, 2020 of India.
